Is There A Way To Change My Domain Name?

[Roy Fielding]

Hello Admins,

The Domain I used is on Hostgator
and it won't let me open the install
file.. it comes up with errors..

Is there a way to add another domain
to my license?

Thank You,

Roy Fielding

[Andre Foisy]

What steps are you taking?
What error are you getting?


Andre Foisy

[Roy Fielding]

well what I do is ftp the Install.zip
the Par file
and install.cgi
into my public_html
then I go to
www.YOURdotcom.com/delavo-install.cgi
and get an error:

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@xxxdotcom.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.


--------------------------------------------------------------------------------

Apache/2.2.11 (Unix) mod_ssl/2.2.11 OpenSSL/0.9.8i DAV/2 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 Server at roidotcom.com Port 80

Thanks Roy

[Andre Foisy]

You haven't mentioned it but by any chance do you put your
FTP client in BINARY mode before uploading the files?

A must, upload in BINARY mode.

And you MUST set file permission on delavo-install.cgi CHMOD to 755

And then you can run www.yourdotcom.com/delavo-install.cgi


Andre Foisy

[Roy Fielding]

Unreal Andre...

I tried to switch it to binary mode and deleted
the old files and did the 755 on install folder
and i am still getting no luck:
http://www.xxxdotcom.com/delavo-install.cgi

Thanks Roy..

[Brian Collins]

Hi Roy,

Hostgator have to allow some security settings on your account - just do a search here in the forum for the info you need to give them.

Brian

[Andre Foisy]

Yep, if you're on HostGator check the sticky thread, on this "Ask for help" forum.


Andre

[Warren Strader]

Roy,

Make sure the chmod attributes on your public_html folder is set to 750 if you have access to it. I had a similar problem and it took me 2 days to figure it out.

Warren

[Donna Walsh]

You need to CHMOD to 755, not 750.

Donna