Membership Not Expired

[Yuan Yudistira]

Hi

I am using Delavo Bronze , version 2.5

I notice that membership is not expires when it reach the date specified.
see attachment.

I also has open a ticket #LOX-391415

But they suggest me to open thread here on Report a Bug - Forum.

Thanks

Yuan
-----------
Hi Yuan,

Thank you for patiently waiting.

We strongly suggest for you to post this concern as a bug to our Delavo Community forum. In this way, once our Delavo Experts reply to your concern, other members will be aware as well.

http://www.delavocommunity.com

Let us know if we can assist you further.


Warm regards,

Rick Sommers
As always, it's our pleasure to serve you. :-)

[Donna Walsh]

Yuan

Please send larger images. These are too small to read!

Donna

[Yuan Yudistira]

Hi

I upload the same images just screen shot, but some how
it become small.

Please take a look at :

http://investorindonesia.com/delavoscreenshot/Membership-NotExpired.png
http://investorindonesia.com/delavoscreenshot/Membership-NotExpired2.png

as seen from the screen shot, my subscriber should be expired, but it is not.
They still can login.

I personally check .htpasswd files, and yes .. their email is still on .htpasswd

I check that cron job also works just fine ....

Thanks

Yuan

[Yuan Yudistira]

Hi

Is there any solutions to this problem yet?

YY

[Donna Walsh]

Getting an error for those 2 URLs. Please check links.

Donna

[Yuan Yudistira]

Getting an error for those 2 URLs. Please check links.

Donna


Hi please try again ...

Btw, does it happens to me only, or other delavo owner experience the same problems
just like me?

Thanks

YY

[Donna Walsh]

I have never had this probem

Donna

[Donna Walsh]

I do not see anything wrong. However, there may be an error in the
setup which would not be apparent on screenshots.

Perhaps hire an Angel to look at how you have set things up.

Donna