Wrong username or password

[Borge Hansen]

Hi

When I try to download DELAVO I get this error:

Wrong username or password

Even if I log in to my account and try to down
load it from My purchases.

Can I get a little help ?

Borge Hansen
Ps: Everything else went fine ;)

[Reid M.]

I had the same problem and a Turbo Angel helped me solve the issue. Now, when your entering that License info. You obviously want to make sure you have the correct information:

•License
•Username and Password
Make sure you are using the log in information you use to log in at www.use-sell.com/2.
It was frustrating, I was in your shoes. Now the problem is, is that Turbo Desk didn`t help me, I was a loner.
Let`s try it my way (Turbo Angel also told me to do this)

1)Lets save your license code to a text file!
2)Lets close all windows and if they`re important, save them, but close them.
3)Clear Your Browser Cache.
4)Now GO back to use-sell.com/licenses and put your info in again and wait..
HOPE IT HELPS, and best of luck!

[Borge Hansen]

Hi Reid

Thanks for your answer !

Actually, my download went through about 12 hours after I signed up.
I just tried again :D

But thanks again, and may the force be with you !

Borge