Wrong username or password

[Suherman Budi Raharjo]

Hi all..........I've got a problem here.....


When I try to download DELAVO and delavo manual guide to instalation I get this error:

Wrong username or password

Even if I log in to my account and try to down
load it from My purchases.

Can I get a little help ?

thanks

[Suwandi Chow]

Username is your email when you register for Delavo
Password will be sent to your email
I only get my password after 24 hours

[Robert Lawless]

There was an issue with this earlier yesterday, but I thought that
support got it worked out. If you still can not download Delavo then
I would create a ticket and explain what is going on in detail.

If that is the problem then it should take them no time to get you
fixed up.

To download the manuals and videos, the password was sent to you
in a seperate email with the subject line "Welcome DELAVO user!".

- Robert