Sorry, your license does not allow to install the script on domain ....

[Pat Hays]

After "successful install" I clicked on the link to my installation of Delavo and this is the message I get instead of my installed Delavo
Any one who can help I would appreciate it tremendously.

[Brian Collins]

Hi,

You need to install Delavo on the same domain name that you picked out during the license and registration process.

If you have then there is a problem probably with the spelling of the domain name that you gave during the license and registration process.

Either way if it needs to be changed or added - you need to contact the helpdesk.

http://turbohelpdesk.com

Brian

[Frederick Jamesjr]

It seems that we have similar problem. I get the same message (Sorry, your license does not allow to install the script on domain
****.) I have installed the script on an Addon domain on my Hostgator server. I submitted the problem to Turbohelpdesk.com. I was informed to contact Hostgator because of a Mod security rules blocking, and my domain need to be whitelisted.

I received the following response from Hostgator : I have whitelisted you domain for all mod security rules that were blocking actions on
your account however you install is not working.

What else could be the problem; I have removed and re-installed the script both times on the addon domain which is the same domain for I listed for the License to the Delavo script. I have forwarded this info of the action Hostgator support took to Turbohelpdesk.com but so far I have no response.

[Donna Walsh]

It has to be the EXACT same domain.

For example, http://Your-Domain-Name.com
It cannot be http://Your-Domain-Name.com/folder or
http://folder.Your-Domain-Name.com

If you are still having problems, I can check the db for
the domain that you chose at registration.

Donna

[Ward Tipton]

Please forgive me if I missed something here, I was only finally able to download Delavo today with the latest updates that were made. However, I have my root domain set up on my licensing as the domain to install Delavo on. Does this mean that I have to go back and change my licensing from http://www.mydomain.com/ to something like http://www.mydomain.com/delavo ?