Ameer Salim
12-27-2009, 09:50 AM
Hi,
One of my products has two One-Time Offers (upsell & downsell).
Today a customer of mine just purchased a product and he was immediately redirected to the DOWNSELL first, followed by the upsell. (which of course is an embarrasment for me)
That product was created one year ago and I did not touch anything to edit the product or package. It was working well before this until today.
So I went to the product section and noticed that the sequence was the opposite - the downsell is above the upsell.
I reset the OTOs, and re-add them again, this time the UPSELL first and then the downsell. It showed perfectly fine until I saved the product page.
I went bacl to the product page and now the sequence is again the opposite - DOWNSELL on top of UPSELL.
Could this be a bug?
Ameer
One of my products has two One-Time Offers (upsell & downsell).
Today a customer of mine just purchased a product and he was immediately redirected to the DOWNSELL first, followed by the upsell. (which of course is an embarrasment for me)
That product was created one year ago and I did not touch anything to edit the product or package. It was working well before this until today.
So I went to the product section and noticed that the sequence was the opposite - the downsell is above the upsell.
I reset the OTOs, and re-add them again, this time the UPSELL first and then the downsell. It showed perfectly fine until I saved the product page.
I went bacl to the product page and now the sequence is again the opposite - DOWNSELL on top of UPSELL.
Could this be a bug?
Ameer