Upgraded to 2.0 but all plugins vanish!

[TonyP]

Hi All,
I just upgraded to Delavo 2.0 from 1.6. This was apparently successful, but now I find that all my plugins appear to have vanished, inter alia the 3rd Party plugins, OTO plus options for wordpress, turbo download manager, Invision etc. :eek:
Can anyone tell me what to do next to get all these back?!

Tony Page

[Brian Collins]

Hi Tony,

I have done dozens of 1.6 to 2.0 upgrades and plugins have not vanished.

What did you do - start a new installation or upgrade an existing one?

Either way - the plugins for your license need to be in /yourdelavo/specfeats

Brian

[TonyP]

Sorry, Brian, just noticed your response. I liaised with new support and old support on this, and it was a licensing record problem. Although I got a new licence number when I switched to Delavo, and have been upgrading with this since, apparently the ConstructZero team had got this down as having no plugins assigned to it, and had gone back to my old Fantasos licensing number (or something!).

I did download the upgrade again under my old licence number and installed it, but apart from the number changing things stayed the same. However all turned out OK as they switched something in my account and all the plugins appeared! I didn't realize there was continual registration contact between my install and the Delavo servers...

Hope things are fine with you,

Tony