paypal and double tax

[Mark Kostner]

Hi,

I don't know why but support told me to post this issue again:

There seems to be a bit of an issue with paypal and taxes.

If you setup taxes in delavo and then a customer from that country orders using paypal they are charged tax twice.

Unfortunately it's not as easy as just deleting the tax setting for your country because other payment processors still need it.

For example if you are using eway (OR 2checkout etc..) and paypal then eway needs the tax information setup in Delavo while with paypal it results in double tax charges.

Not only that, but if you are based in Australia you could be breaking the law as the law here requires that you show the price including GST throughout the checkout process (I know this because I'm currently being investigated by the department of commerce for NOT doing this as a result to trying to work around this issue)

I add this here in bugs rather than feature requests because I think this is a oversite rather than a feature.

Hope it's all clear.

Mark

[Mark Kostner]

Hi there,

Just a quick update to this issue.

We noticed that this issue only occurs with one of payment and NOT recurring payments.

In other words when processing a recurring payment the tax is NOT charged again in Paypal.

I think this points even more to the fact that this is a programming bug in the payment system, since if it was something paypal was doing it would appear in both single and recurring payment.

When will this issue be addressed?

Mark

[Mark Kostner]

Hi there,

Will this issue be addressed or simply left as it is?

Mark