JEFF HARDING
07-07-2010, 05:09 AM
I have a questions on Merchant Settings and Affiliate Tracking.
There are two settings for cookies (by the way, I could not find a video explaining this or in the manual... Support said come here) like this:
Affiliate cookie prevailing mode
* Credit commissions to the last affiliate
* Credit commissions to the initial referrer affiliate
What is the difference and how does it work?
I had it set to "initial referrer affiliate" and I noticed one of my affiliates referred a sale and then the same customer from the same IP address purchased another product and there is no affiliate attached to the second sale.
Is there a setting that will track a customer to the original affiliate referrer when they come back to the site later on of their own accord?
Thanks.
Jeff
PS Once a sale is made and if the affiliate should have been credited, can I change it manually?
There are two settings for cookies (by the way, I could not find a video explaining this or in the manual... Support said come here) like this:
Affiliate cookie prevailing mode
* Credit commissions to the last affiliate
* Credit commissions to the initial referrer affiliate
What is the difference and how does it work?
I had it set to "initial referrer affiliate" and I noticed one of my affiliates referred a sale and then the same customer from the same IP address purchased another product and there is no affiliate attached to the second sale.
Is there a setting that will track a customer to the original affiliate referrer when they come back to the site later on of their own accord?
Thanks.
Jeff
PS Once a sale is made and if the affiliate should have been credited, can I change it manually?